Frequently Asked Questions (FAQ) - Mobile Phone Repair
1. What should I do if the screen glass is broken?
If the screen glass is broken, it is important to replace it as soon as possible to avoid further damage. At Restart.md we offer screen glass replacement services, making sure your phone looks and works like new.
2. The phone fell into the water. What should I do?
If the phone has fallen into water, turn it off immediately and do not try to turn it on. Bring it to us for a professional cleaning and diagnosis. We offer cleaning services after contact with water or other liquids to prevent permanent damage.
3. The phone does not react to the sensor. What can i do?
Touch problems can be caused by various reasons, such as dust or internal damage. At Restart.md, we can diagnose and repair your phone's touch so that it works properly again.
4. Why does the logo appear and the phone turns off / restarts?
This is a classic sign of bootloop or software problems. Our team can provide solutions to fix this type of problem, either through reprogramming or other technical interventions.
5. I forgot the phone password. What can i do?
If you forgot your password, Restart.md offers phone unlocking services, regardless of the type of lock (screen code, Google lock, etc.).
6. What to do if the phone does not charge?
Charging problems can be caused by faulty charging plug or charging cable. We offer charging plug replacement services and full diagnostics to identify and fix the problem.
7. The telephone does not sound well. How do I solve the problem?
Poor or distorted sound can be caused by dirty or damaged speakers. We offer speaker cleaning and replacement services to improve sound quality.
8. What should I do if I'm talking on the phone and the interlocutors can't hear me?
This may be a problem with the microphone. At Restart.md, we can replace or repair your phone's microphone, making sure your voice is clear during calls.
9. The ignition button does not work. What can i do?
A non-functioning ignition button can be a major inconvenience. Our team can repair or replace this button to restore phone functionality.
10. The phone does not vibrate or the vibrator does not work. what do i do
Problems with the vibrator can be solved by replacing the faulty components. We offer repair services to restore the vibration function of your phone.
11. Why doesn't the phone turn on?
If your phone won't turn on, it could be a battery or software problem. We offer diagnostic services to identify the problem and fix it quickly.
12. The phone discharges quickly. What can i do?
If the battery drains quickly, it may need to be replaced. We offer battery replacement services to improve the life of your phone.
13. The phone gets warm or hot. Is it a problem?
Overheating can be a sign of internal problems. We recommend prompt diagnosis to prevent more serious damage. At Restart.md, we can identify and fix the causes of overheating.
14. Camera won't focus or open. What can i do?
If you're having trouble focusing your camera or it won't open, we can offer camera repair or replacement services so you can enjoy clear photos again.
15. What should I do if the screen has turned off or no longer displays an image?
A screen that does not display an image or has disconnected may require a complete replacement. We offer screen replacement services to restore the functionality of your phone.
16. The phone memory is full. How can I release it?
If the memory is full and the phone is running hard, we can help to optimize the space and delete useless files, or we can do a reprogramming to improve the performance.
17. My phone broke, but I need the information on it. What can i do?
We offer data recovery services from damaged phones, even when the screen glass is broken or the device stops working.